Customer Support

Our Customer Care Team is available: Monday thru Friday from 10AM to 5PM PST.

Phone: 1-888-446-4947



Email: Please send a message to the email address above that best suits your needs. We will work to get back to you ASAP!

Questions about your order?

Please send a detailed message to:

Note: If you’re contacting us about a return or a damaged item, a claim must be filled 3 days of receiving the products. Please don’t forget to include your order number in the email.

Questions about Aida’s products or need more info?

Please send a detailed email to:

PR questions or requests?

Please send a detailed email  to:

Pro Makeup Artist questions or inquiries?

Please send a detailed email to:

Interested in becoming a Aida retailer?

Please send a detailed email to: